Return Policy
We want you to love your EarthRoast Coffee experience. Here's everything you need to know about our return and refund policy.
Important Notice
Due to the perishable nature of our coffee, we do not accept returns on coffee products.
However, if your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery and we'll make it right.
Questions About Returns?
Our customer service team is here to help with any questions about returns, refunds, or order issues.
Coffee Care Tips
To ensure the best experience with your EarthRoast Coffee:
- • Store coffee beans in a cool, dry place away from direct sunlight
- • Use coffee within 2-4 weeks of the roast date for optimal freshness
- • Grind beans just before brewing for the best flavor
- • Contact us immediately if you notice any quality issues